Lolliloot currently offers delivery service locally in Toronto + GTA, delivery can be added by pressing the cart button on the top right corner of the home page and selecting delivery. Please do not choose the shipping option for delivery as your items will be sent in an envelope with Canada post and no balloons will be inflated. You can email us at info@lolliloot for more information. Or call either store to arrange.
We handle all deliveries ourselves to ensure best service. Please ensure that someone will be present to receive delivery at the time slot selected.
If no one is at address to receive delivery, balloons will be returned to store for pick up by customer if we cannot find a secure location to leave them at, if you request a second delivery fees will apply. Please use the note section after you press cart to relay any specific instruction to us.
For specific requests please contact us prior to going to checkout.
DELIVERING IN ADVERSE WEATHER CONDITIONS. - when the weather is particularly bad we may not be able to deliver within the time selected. Should weather be particularly bad we will do our best to contact you to advise a delay but please be patient during storms as safety is the most important.
For shipping we use Canada Post, you can expect your shipment within 3-10 working days depending on location (outside of Canada and U.S. could take up to 28 days). Tracking is provided and we accept no losses.
Please note additional shipping charges may apply when shipping to extreme remote destinations. We will contact you after you place your order and quote you on any additional costs associated with shipping to your location.
Please note these are Canada post guidelines.
Yes we do deliver to businesses, however, it is your responsibility to ensure that someone will be there to accept the shipment/delivery on your behalf. Regarding delivery to PO Box we are not responsible for non delivery as no signature can be given.